COVID-19 FAQs

Coronavirus Testing at ARCpoint Labs

New information is coming out every day, regarding COVID-19. We are doing our best to stay on top of it, interpret it, and get it back out to you in a meaningful way. Please be sure to check back in for the most up-to-date information.

Our COVID-19 testing is available at select locations.

Find Your Local ARCpoint Labs

COVID-19 Tru-Immune Neutralizing Antibody Test

How do antibodies work?

In general, antibodies are designed to attach to a specific pathogen (in this case, the SARS-CoV-2 virus) in order to stop it from entering – or undergoing essential processes to enter – healthy cells. There are two functional types of antibodies – those that are neutralizing and those that are non-neutralizing.

 

What is the difference between neutralizing and non-neutralizing antibodies?

A non-neutralizing antibody is used as a marker. When it binds to the pathogen it was designed for, it does so only to flag that pathogen for attack by another immune cell. Neutralizing antibodies, by contrast, prevent the virus they attach to from being infectious, by rendering it unable to enter healthy cells.

Why are neutralizing antibodies special?

Neutralizing antibodies are unique in that they stop a pathogen from being infectious in the process of binding to them. Therefore, these are the antibodies that are needed in order to prevent future illnesses with the same pathogen.

How is this tested?

In a laboratory, scientists are able to watch the process of viral neutralization and measure how effective present antibodies are at preventing infection. In  the Tru-Immune offered by Ethos Laboratories (“Ethos”), not only will the presence of neutralizing antibodies be determined, but also the effectiveness of those antibodies, on a scale of 0-100%. Ultimately, this test will help us establish reference values for when a person can be considered immune and return to society, without fear of being infected or infecting others. The testing data will be shared with the health departments and CDC, in an effort to assist experts in determining the best response to the pandemic, as well as how to continue protecting the public’s health.

What is the process for getting Tru-Immune test?

  1. Find an ARCpoint Labs location that is offering COVID-19 Tru-Immune test at https://www.arcpointlabs.com/find-your-location/ 
  2. Schedule your appointment 
  3. Come in to have your blood drawn at the ARCpoint Labs location
  4. ARCpoint Labs will collect the specimen and send it to Ethos , our lab partner certified by CLIA to perform high complexity testing.
  5. Ethos will process your test in their facility, following all necessary protocols
  6. You should receive your results in 3-5 business days. (wait times might be slightly longer due to high demand)
  7. Consult with your primary care physician or other licensed medical professional for further interpretation and guidance 

What do the results mean?

According to Ethos, a result of 20-100 indicates that you have protective immunity. The % inhibition is an indication of both the quantity and quality of your neutralizing antibodies. [reference] Currently, it is not known if or what rate these neutralizing antibodies, and any protective immunity resulting from them, may decrease over time.

What is an sVNT?

A viral neutralization test (VNT) is the gold standard for evaluating how effective a person’s immune system is at rendering a particular virus non-infectious. This new test uses that same technology in a much faster, more reproducible format, called surrogate-VNT. It has identical accuracy compared to the traditional VNT (100% sensitivity/specificity), but results are ready in 1 hour vs 5-7 days.


COVID-19 ANTIBODY IgG/IgM *or* COVID-19 IgG Test

Who is the COVID-19 antibody test for?

This test is best for people who believe they’ve been exposed to COVID-19 or had symptoms in the past (fever, cough, shortness of breath, etc.). You must be free of symptoms for at least 7 days before receiving the test. The test is intended to indicate the presence of COVID-19 antibodies, in order to better inform an individual’s personal decisions about returning to work in a high-risk or customer-facing profession.

Does the antibody test diagnose the COVID-19 RNA virus?

NO! This test screens for antibodies, which are a specialized type of immune cell your body produces in response to COVID-19. 

 

What is a COVID-19 antibody test?

The COVID-19 Antibody Test is a blood test that is designed to detect immune proteins called antibodies, which may indicate that your body has been exposed to COVID-19 (also known as coronavirus or SARS-CoV-2).

How are antibodies developed and what is their purpose?

When a virus or foreign antigen enters your body, your immune system typically responds by producing specific proteins called antibodies to help fight off the virus. Antibodies can remain in your body for a period of time, potentially protecting you from reinfection in the future. Because the SARS-CoV-2 virus is so new, it is unclear how strong the immune response might be, or how long the antibodies may last in your body.

 

What’s the point of this test?

The results of this test may help identify people who have had an immune response to COVID-19. The testing data will be shared with the health department and CDC, in an effort to assist experts in determining the best response to the pandemic, as well as how to continue protecting the public’s health. 

What is the process for getting a COVID-19 lab-based antibody test?

  1. Find an ARCpoint Labs location that is offering COVID-19 antibody testing at https://www.arcpointlabs.com/find-your-location/ 
  2. Schedule your appointment 
  3. Come in to have your blood drawn at the ARCpoint Labs location
  4. ARCpoint Labs will collect the specimen and send it to one of our  third-party lab partners certified by CLIA to perform high complexity testing
  5. The lab partner will process your test in their facility, following all necessary protocols
  6. You should receive your results in 3-5 business days (wait times might be slightly longer due to high demand)
  7. Consult with your primary care physician or other licensed medical professional for guidance on how to interpret your results

 

Can this test be performed if I have COVID-19 symptoms?

No.  You must be asymptomatic for at least seven days before taking an antibody test.  Testing on symptomatic individuals may lead to unreliable results.

How long will I have to wait for my results?

Most lab-based antibody test results will be securely emailed within 3-5 business days after our blood draw. Due to increased demand, turnaround times may vary. We recommend consulting your Primary Care Physician (PCP) or other licensed medical professional to interpret your results.

What are the potential risks of the test?

  • Possible discomfort or other complications that can happen during sample collection. 
  • Possible incorrect test result (see below for more information). 

What are the potential benefits of the test?

  • The results, along with other information, can help your healthcare provider make informed recommendations about your care. 
  • The results of this test may help limit the spread of COVID-19 to your family and others in your community. 

If I test positive, what does that mean?

If you have a positive test result, it is likely you have been exposed to COVID-19 and that you have developed an antibody response to the virus. We strongly recommend you review your results with your healthcare provider so that he/she can work with you to determine your best care based on the test results, along with other factors of your medical history, including (but not limited to) any previous symptoms, possible exposure to COVID-19, and the location of places you have recently traveled. There is a chance this test can give a false positive result. Again, iIt is important that you work with your healthcare provider to help you understand the next steps you should take.

 

What does it mean if I have a negative test result?

A negative test result means antibodies for the virus that causes COVID-19 were not found in your sample. However, it is possible for this test to give a false negative in some people with COVID-19 infection. A negative result may occur for several reasons, such as if you are tested early in your illness and your body hasn’t had time to produce antibodies to infection. If this is the case, your healthcare provider will consider the test result together with all other aspects of your medical history (such as symptoms, possible exposures, and geographical location of places you have recently traveled) in deciding how to care for you. It is important that you work with your healthcare provider to help you understand the next steps you should take.

 

Is this antibody test FDA-approved?

No. This test has not been reviewed or approved by the FDA, however its use is permitted under the FDA’s Policy for Coronavirus Disease-2019 Tests During the Public Health Emergency (Revised as of 5/11/20)

 

Does the FDA require test providers to give any additional information with this test?

Yes. The FDA currently requires the following disclaimers be provided with all results:

  • This test has not been reviewed by the FDA.
  • Negative results do not preclude acute SARS-CoV-2 infection. If acute infection is suspected, direct testing for SARS-CoV-2 is necessary.
  • Results from antibody testing should not be used to diagnose or exclude acute SARS-CoV-2 infection.
  • Positive results may be due to past or present infection with non-SARS-CoV-2 coronavirus strains, such as coronavirus HKU1, NL63, OC43, or 229E.

What is the clinical sensitivity and specificity for this test?

ARCpoint Labs partners with several test manufacturers and high complexity labs to provide these antibody tests to the consumer. Please contact your ARCpoint Labs location for specific information about the test they are offering.

Is this the test where they insert a swab up my nose?

No. This test uses a venipuncture (blood draw) to help find out if you have antibodies to the virus that causes COVID-19. This is NOT a test for the presence of the COVID-19 virus.

Is fasting required for this test?

No, fasting is not required for this test.

Are there any medications or conditions that could impact the results of this test?

If you are severely immunocompromised, on immune suppressing prescription medication, or taking long-term inhaled corticosteroids, you may not be able to form antibodies in a predictable way, making the results of this test less reliable.


PCR Viral Test

Who is this PCR Viral test for?

Anyone who wants to know if they currently have COVID-19, whether or not they have symptoms.

How is this test performed?

By taking a swab of respiratory fluid (either from the nasal cavity or mouth).

Can I use this test for workplace safety?

Yes. We have designed a testing protocol that aligns with current CDC guidelines for workplace testing. https://www.arcpointlabs.com/return-to-work/

Is fasting required for this test?

No, fasting is not required for this test.

Is this test FDA Approved?

No, but all PCR viral tests collected at ARCpoint Labs locations have been given Emergency Use Authorization through the FDA, which is the highest level of clearance the FDA can grant during the public health emergency.

What do positive and negative results mean?

If you have a positive test result, it is very likely that you have COVID-19.   We strongly recommend you review your results with your healthcare provider so that he/she can work with you to determine your best care based on the test results, along with other factors of your medical history, including (but not limited to) any previous symptoms, possible exposure to COVID-19, and the location of places you have recently traveled.

A negative test result means the virus that causes COVID-19 was not detected in your sample. 

How long will I have to wait for my results?

Depending on what day of the week your sample is collected, you should receive your results within 2-4 days.


GENERAL COVID-19 QUESTIONS

Do I need to see my doctor for a referral before I get any of these COVID-19 tests done?

No. You can make an appointment for this test without a referral from your doctor.

Will my insurance cover these tests?

We currently do not accept insurance.  We are able to provide you with the CPT code and receipt for the COVID-19 test to submit to your insurance company for possible reimbursement. All insurance companies vary, and you will need to reach out to them about your potential reimbursement. We are able to accept major credit cards, debit cards, cash, Health Savings Accounts (HSAs) and Flexible Spending accounts (FSAs).

What are the potential benefits of these tests?

  • The results, along with other information, can help your healthcare provider make informed recommendations about your care. 
  • The results of this test may help limit the spread of COVID-19 to your family and others in your community.

If you have additional questions, please contact your local ARCpoint Labs.

We are closely following recommendations from the CDC and FDA to ensure the safety of all customers and staff and to bring you the most up-to-date information.

For additional information:

FDA Website       CDC Website

Our COVID-19 antibody testing is  offered at select locations. 

Find Your Local ARCpoint Labs

Learn More About Our
Testing Services

Accurate. Reliable. Confidential Testing.

Find your location

COVID-19 Neutralizing Antibody Testing Now AvailableLEARN MORE
+